AI Human Voice Web Call Bot

Cost per Call

AI Bot Call Handling:

• Generally more cost-effective for high-volume, repetitive tasks
• Can reduce operational costs by up to 50%
• One-time investment with lower ongoing costs compared to human agents

Human Call Handlers:

• Higher cost per call due to wages, benefits, and training
• More expensive for handling large volumes of simple queries

Call Volume Capacity

AI Bot Call Handling:

• Can handle an unlimited number of calls simultaneously
• Available 24/7 without breaks or downtime
• Ideal for managing high-volume periods or promotional events

Human Call Handlers:

• Limited to handling a few conversations at a time (typically up to three)
• Subject to working hours, breaks, and holidays
• May require additional hiring to manage increased call volumes

Efficiency

AI Bot Call Handling:

• Reduces average call handle time by up to 40%
• Provides instant responses and faster resolution for simple queries
• Can quickly route calls to appropriate departments or human agents when needed